The four-step assemblage of the massage system
1. Bath model 2. System 3. Accessories 4. Order
Please choose
the bath model.
Please choose
the bath model first.
Please choose
the system first.
Please choose
the bath model first.
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Complete offer LOREMA Wellness

Sales conditions



Shipping and Charges


Free shipping of the bathtubs throughout the Czech Republic for orders over 10000 CZK. Shipping provided by contract carrier.

Time of delivery


The standard time of delivery is 28 days. Individual time of delivery can be arranged.

Warranty


Hydro-massage system warranty is 2 years. Bathtub warranty depend on the bathtub producer.

Complaints


The supplier does not answer for damage or loss of the goods during shipping, if he is not ensuring the shipping himself.
All complaints concerning goods supply (i.e. amount or price discrepancy, goods confusion etc.) are accepted only in written form within seven calender days from acceptance of the goods by the purchaser.
If the purchaser does not inspect or does not ensure the inspection at acceptance, he can make a claim concerning defects findable by the inspection only in case that he proves that these defect were caused before acceptance of the goods.
Complaints of other defects are accepted in appropriate warranty period after presenting of proof of purchase or duly filled certificate of warranty.
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